Online Order Instruction

Online Shopping and confirmation

Since we are mainly an online store, we do not provide a physical retail store for the clients to view the items.  We do not meet-up for the products offered on our online store and we do adopt a practice of pay before shipping policy.

All orders are subject to confirmation from our customer service personnel before you commit a payment, as our stock movement are dynamic on a day-to-day basis. Most of the items published on our website should be able to deliver to your doorstep around 3-7 days after your payment has been received.

Confirmation of Postage charge

Please contact us with the relevant information for your products and we will let you know the shipping rates from our warehouse to your home address.  

Customer Support

Since we are mainly an online store, all pre-sales consultation are supposed to carried out via email. We offer a very responsive helpdesk, and we aim to answer all questions and emails within 12 hours. If you have any questions after orders, we will be pleased to assist you via email or phone during our business hours.